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September 2008 News Archive


Discussion Paper Response      30 September 2008

In July, we told you that HMRC had published a discussion paper, Tax Credits: Improving Delivery and Choice, and said that we wanted your views before issuing a reply. That's now been done, with our response compiled and submitted, on time, by Sarah.

You can read the TCC Response to the Discussion Document here.

The LITRG have also published a response. Their document, Tax Credits - First things first, gives an editorial overview - and you can read the extensive LITRG response here.

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'When Tax Credits Go Bad'      4 September 2008

Over the past few weeks, TCC have been taking part in the production of a short film entitled 'When Tax Credits Go Bad', which has now been completed - and is excellent !

The film was made by John Stratford and Bill Ross, who are both volunteers with Helium Films - the name adopted by the voluntary project CSV Community Films.

CSV Community Films is a joint undertaking between CSV and BBC Radio Sheffield, with the involvement of the BBC Big Screen project in Rotherham. Voluntary Action Rotherham is also associated with the project. The aim of the project is to produce films to support voluntary, community and faith sector organisations and groups in the South Yorkshire region, thus raising awareness and strengthening voluntary action in the region. It also aims to train young and disabled volunteers in video making.

A huge thank-you to John Stratford, Bill Ross, Andy Kershaw and everyone who took part !!

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New Team Member      1 September 2008

We would like to welcome Lucy to the Tax Credit Casualties team, filling the volunteer role of Fundraising Officer that we have been advertising on the website for the past few months.

With five years experience of fundraising, Lucy has an impressive and successful track record. Apart from running her own business, Lucy is a mother to four children - whilst studying for both 'A' levels and a Degree!

Welcome to the team, Lucy!

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Tax Credit Casualties (TCC) is a voluntary, unfunded, not for profit organisation run by members for members. We cannot take any responsibility for decisions made by HMRC, The Parliamentary Ombudsman, The Adjudicator, or any other organisation, regarding claimants cases. We offer free advice on how to dispute unfair overpayments based on our own experiences, the experiences of other claimants and HMRC guidelines.
Please note that we are not tax professionals and are working on a voluntary basis, unpaid, in our ‘free time’. Between us, we have a lot of experience and knowledge in this area, gained over the last few years of supporting victims and helping them fight for justice and their rights. Legislation, operating practices and individual cases change all the time, and while we aim to be professional and accurate at all times, please understand the circumstances we are working under and accept our support, guidance and information in the sprit it is offered; goodwill and camaraderie.

Our Standards
TCC was established to provide advice and guidance on disputing recovery of non-fraud tax credit overpayments and to lobby for fundamental change on the inbuilt flaws and inequalities of the tax credit system. Whilst TCC provide guidance and information on how to handle disputes and even provide an advocacy service in some instances, neither TCC as an organisation not any participating members are responsible or liable for outcomes of disputes which remain wholly the remit of HMRC, the Adjudicator and/or the Parliamentary Ombudsman, as appropriate and dependent on the stage of dispute. TCC operate in a professional manner and endeavour to give accurate and appropriate advice based on information provided by members. TCC endeavour to respond to members as quickly and efficiently as possible, given the voluntary nature of the organisation and limited resources available. TCC is an inclusive organisation and will treat all members in a fair and equitable manner.

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