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Tax Credit Casualties (TCC) is a voluntary, unfunded, not for profit
organisation run by members for members. We cannot take any responsibility for
decisions made by HMRC, The Parliamentary Ombudsman, The Adjudicator, or any
other organisation, regarding claimants cases. We offer free advice on how to
dispute unfair overpayments based on our own experiences, the experiences of
other claimants and HMRC guidelines.
Please note that we are not tax professionals and are working on a voluntary
basis, unpaid, in our ‘free time’. Between us, we have a lot of experience and
knowledge in this area, gained over the last few years of supporting victims and
helping them fight for justice and their rights. Legislation, operating
practices and individual cases change all the time, and while we aim to be
professional and accurate at all times, please understand the circumstances we
are working under and accept our support, guidance and information in the sprit
it is offered; goodwill and camaraderie.
Our Standards
TCC was established to provide advice and guidance on disputing recovery of
non-fraud tax credit overpayments and to lobby for fundamental change on the
inbuilt flaws and inequalities of the tax credit system. Whilst TCC provide
guidance and information on how to handle disputes and even provide an advocacy
service in some instances, neither TCC as an organisation not any participating
members are responsible or liable for outcomes of disputes which remain wholly
the remit of HMRC, the Adjudicator and/or the Parliamentary Ombudsman, as
appropriate and dependent on the stage of dispute. TCC operate in a professional
manner and endeavour to give accurate and appropriate advice based on
information provided by members. TCC endeavour to respond to members as quickly
and efficiently as possible, given the voluntary nature of the organisation and
limited resources available. TCC is an inclusive organisation and will treat all
members in a fair and equitable manner.
Problems, suggestions or comments :
E-mail the WebMaster
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