Other Organisations That Can Help
Listed below are some of the other Organisations that can help you in your Tax Credit overpayment dispute.
Low Incomes Tax Reform Group
The Low Incomes Tax Reform Group (LITRG) is an initiative of the Chartered Institute of Taxation, to give a voice to those who cannot afford to pay for tax advice. They target their help towards five categories of people who are apt to encounter difficulties with the tax system. These are pensioners, students, low-income workers, disabled people and migrants to the UK. An income of around £15,000 is considered as a low income for their purposes.
Go to the Tax Credit section of the LITRG website
Citizens Advice
Citizens Advice Bureaux provide free, confidential and independent advice from over 3,000 locations including in bureaux, GP surgeries, hospitals, colleges, prisons and courts. Advice is available face-to-face and by telephone. Most bureaux offer home visits and some also provide e-mail advice.
Go to the Tax Credit section of the Citizens Advice website
Child Poverty Action Group
The Child Poverty Action Group (CPAG) is the leading charity campaigning for the abolition of child poverty in the UK and for a better deal for low-income families and children.
Go to the Tax Credit section of the CPAG website
Advice NI
The Advice NI vision is of a well resourced, innovative and professional advice sector capable of meeting the full range of information, advice and advocacy needs of individuals and communities throughout Northern Ireland.
Go to the Tax Credit section of the Advice NI website
TaxAid
TaxAid is a UK charity providing free tax advice to people who cannot afford to pay a professional adviser. Their service is independent and confidential.
Go to the Tax Credit section of the TaxAid website
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Who We Are: Tax Credit Casualties (TCC) is a voluntary, unfunded, not for profit UK organisation run by members for members. We offer free advice on how to dispute unfair overpayments based on our own experiences, the experiences of other claimants and HMRC guidelines.
Our Standards: TCC was established to provide advice and guidance on disputing recovery of non-fraudulent tax credit overpayments, and to lobby for fundamental change on the inbuilt flaws and inequalities of the tax credit system. TCC operate in a professional manner and endeavour to give accurate and appropriate advice based on information provided by members. TCC endeavour to respond to members as quickly and efficiently as possible, given the voluntary nature of the organisation and limited resources available. TCC is an inclusive organisation and will treat all members in a fair and equitable manner.
Disclaimer: Please note that we are not tax professionals and are working on a voluntary basis, unpaid, in our free time. Between us, we have a lot of experience and knowledge in this area, gained over the last few years of supporting victims and helping them fight for justice and their rights. Whilst TCC provide guidance and information on how to handle disputes, and even provide an advocacy service in some instances, neither TCC as an organisation nor any participating members are responsible or liable for outcomes of disputes, which remain wholly the remit of HMRC, the Adjudicator and/or the Parliamentary Ombudsman, as appropriate and dependent on the stage of dispute. We cannot take any responsibility for decisions made by HMRC, The Parliamentary Ombudsman, The Adjudicator, or any other organisation regarding claimants cases. Legislation, operating practices and individual cases change all the time, and while we aim to be professional and accurate at all times, please understand the circumstances we are working under and accept our support, guidance and information in the sprit it is offered; goodwill and camaraderie.
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