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Dispute - Step 2 Claim Your Data While you are waiting for a response to your TC846, claim your data using the Data Protection Act (Subject Access Request). Sample "Subject Access Request" letter. HMRC have to send you all relevant case information that they hold on your Tax Credits award. This may or may not include disc copies of any phone calls that you have made and that they have recorded. While you are waiting for them to supply your data, use any notes you have or any details you remember to rough out what you know about your claim in old to new date order. This will also help you when you come to write your case history letter for the next stage (step 3) of your dispute. Anything can be useful. Phone bills might give dates and times of calls made to HMRC. If they delay in supplying your data, or no calls have been supplied, or there seems to be other information missing, you can complain to HMRC and the Information Commissioners Office with the aim of forcing HMRC to supply it. Sample "Missing Data" complaint letter.
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Please note that we are not tax professionals and are working on a voluntary basis, unpaid, in our ‘free time’. Between us, we have a lot of experience and knowledge in this area, gained over the last few years of supporting victims and helping them fight for justice and their rights. But legislation, operating practice and individual cases change all the time. While we aim to be professional and accurate at all times, please understand the circumstances we are working under, and accept our support, guidance and information in the sprit it is offered; goodwill and camaraderie.
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