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This page brings together all of the available facts, figures and reports about Tax Credits.
Please e-mail the webmaster if you know of, or find, anything that you think should be included. HMRC Tax Credit Manuals and Other Information
HMRC Code of Practice 26 details what happens if you have an overpayment of Tax Credits. There is still confusion about which version of COP 26 applies to different disputes. HMRC apparently told the Tax Credit Consultation Group that the relevant date is when the dispute decision is made, (see Rightsnet forum), but no mention can be found within the TCCG meeting minutes to verify this.
Official HMRC Tax Credit Statistics Full HMRC statistics regarding Tax Credits can be found here: HMRC Statistics: Personal Tax Credits. The overpayment figures below are taken from the 'Child and Working Tax Credit Statistics Finalised Annual Award Supplement On Payments' report for the relevant years:
The table below shows the number of calls answered by the 'Tax Credit Office MP Hotline' staff. In the period 2006-2007, 416 calls by MPs were abandoned before being answered. A further 202 calls were unanswered in the period from April 2007- February 2008.
Tax Credit Consultation Group Meeting Minutes The Tax Credit Consultation Group (TCCG) minutes can be found on the HMRC TCCG website Index and Archive . Although the first meeting minutes listed are for 17th January 2005, there were earlier meetings - but no minutes seem to be available for them. For ease, all the available minutes from the Tax Credit Consultation Group meetings are linked below: Next Meeting - 16 October 2008. The Adjudicator's Office Reports The Adjudicator acts as a referee looking into complaints about HMRC, including the Tax Credit Office (TCO). They investigate and help to resolve complaints from individuals and businesses who remain unhappy about the way their affairs have been handled. Their leaflet AO1 gives detailed information about how they deal with complaints, and there is more information available on The Adjudicator's website. Links to each of The Adjudicator's Annual Reports are below:
Parliamentary Ombudsman Reports The Parliamentary Ombudsman (PO) carry out independent investigations into complaints about poor service and unfair, or improper, actions by Government Departments or their agents. More information can be found on the Parliamentary Ombudsman website. The Ombudsman's reports regarding Tax Credits are below. The main links will open a PDF version of the report, but there is also an option to view each report in HTML, which is browsable just like any website. The Treasury response to each report can also be viewed.
Public Accounts Committee Reports The Public Accounts Committee (PAC) is appointed by the House of Commons to examine “the accounts showing the appropriation of the sums granted by Parliament to meet the public expenditure, and of such other accounts laid before Parliament as the committee may think fit”. More information can be found on the PAC website. The Parliament website holds all documents published by the Public Accounts Committee. Links to the Public Accounts Committee reports regarding Tax Credits are below. The main links will open a PDF version of the report, but there is also an option to view each report in HTML, which is browsable just like any website. The Treasury response to each PAC report can also be viewed.
Public Administration Select Committee Reports The Public Administration Select Committee (PASC) are a committee of eleven Members of Parliament, appointed by the House of Commons and drawn from the three largest political parties. The Committee examines the quality and standards of administration within the Civil Service and scrutinizes the reports of the Parliamentary Ombudsman. More information can be found on the PASC website. The Parliament website holds all documents published by the Public Administration Select Committee. The two reports below were produced in response to the Parliamentary Ombudsman's report 'Tax Credits: Putting Things Right' from 2005-06. The main links will open a PDF version of the report, but there is also an option to view each report in HTML, which is browsable just like any website.
This page just wouldn't be complete without the legislation that brought a benefit into the Tax Law world ! It isn't known whether the version linked to here incorporates any amendments that have been issued since 2002. The main link opens a PDF version, but there is also an option to view it in HTML, which is browsable just like any website. The Explanatory Notes give a 'plain English' interpretation of the legislation.
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Please note that we are not tax professionals and are working on a voluntary basis, unpaid, in our ‘free time’. Between us, we have a lot of experience and knowledge in this area, gained over the last few years of supporting victims and helping them fight for justice and their rights. But legislation, operating practice and individual cases change all the time. While we aim to be professional and accurate at all times, please understand the circumstances we are working under, and accept our support, guidance and information in the sprit it is offered; goodwill and camaraderie.
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